We are continuing to monitor for any further issues.
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We are currently investigating an issue with WisePay. Prepayments are temporarily unavailable. We will share an update as soon as more information is available.
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We are currently investigating an issue affecting the delivery of Teamwork Desk messages and Projects notifications to free Microsoft email addresses, including @live, @hotmail, and @outlook domains. Emails to these addresses may be delayed or not delivered. Our team is actively working with our email delivery provider to resolve this as quickly as possible. Emails to other providers and custom domains are unaffected. We will provide an update as soon as we have more information. We apologise for any inconvenience.
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We continue to experience SMS delivery failures on Du and Etisalat Network in United Arab Emirates. We have identified that this incident is only impacting a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
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We have identified the issue affecting Zoom virtual agent. We are working with the vendor to resolve the issue. We will keep you informed with timely updates as progress is made. Thank you for your patience.
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